We ask all our valued guests to read ahead and review the Terms and Conditions below before making a deal. If you have already made a payment, we assume that you have already understood and agreed with the content stated below.
Booking, Cancellation and Additional Information
- Booking: Initially, all reservations will be processed if you confirm your reservation via email. Should you need to make any modification on your details (such as personal data and flight information), inform us through email as soon as possible.
- In order to make your trip more secure, we advice each guest to have a passport in hand and acquire a relevant VISA to enter Indonesia. Furthermore, visitors from ASEAN countries must secure a return ticket specially those who take one month vacation.
- Guests can book airline tickets by themselves to avail more friendly prices. In case you choose to book tickets through us, rules must be followed according to the rates and policies of the airline being used. We advice you to book the airline ticket by yourself..
- Deposit and Payment: All tour prices are quoted in American Dollar (USD) and Indonesian Rupiah (IDR). Down Payment by Bank Transfer and the rest by bank transfer or Cash. 50% of the payment must be sent once a booking is confirmed while the remaining 50% balance must be completed a day before starting the tour. Feel free to contact us if you need any review for your budget condition.The deposited fee is non-refundable in case of any cancellation due to whatever cause
- Addition: We provide Basic First Aid Kit for all guests, but if a traveler has a disease which requires special or personalized medications, we advice to carry it for safety.
- We provide basic necessary tools for diving and snorkeling, although you can also bring your own.
- Lastly, for your safety, we advice you to anticipate ahead the weather and sea conditions for the certain schedule of your booking. THANK YOU.